Deleting Cold Subscribers from Your Email List Using ConvertKit – Smart Passive Income



Welcome to the thrilling conclusion of our three-part collection the place we information you thru deleting chilly subscribers out of your e-mail checklist. If this looks like a scary resolution, worry not! Belief that you just’re making a good selection for the well being of your e-mail checklist.

First, a Fast Recap

Within the first blog post and video, we walked you thru the thought course of behind deleting an entire bunch of your e-mail subscribers. Within the second post and video, we guided you in organising the automations and reengagement e-mail sequence to establish the chilly subscribers in your checklist.

On this third publish and accompanying video, we’ll present you how one can delete the ultimate checklist of chilly subscribers.

We’ll undergo the method of taking a look at and deciphering the outcomes of the reengagement e-mail sequence, after which deleting the individuals who have to be deleted.

Mindy’s video walks you thru the method intimately:

Reviewing the Outcomes of the Reengagement E mail Sequence

Let’s begin by trying on the outcomes of the reengagement e-mail sequence you inbuilt ConvertKit.

Open up your sequence, and you must see one thing like this:

(You would possibly discover a small variety of subscribers are “caught,” and didn’t full the sequence. Try this part of Mindy’s video for element on what to do if that’s the case.)

Subsequent, we’re going to evaluate the experiences from the e-mail sequence.

Click on on the center icon in your sequence (E mail Upkeep: Chilly Checklist Pruning 2021-08 within the screenshot under), and click on on Experiences on the prime. 

Right here you may evaluate how your reengagement sequence carried out. 

You’ll see a listing of the emails within the sequence, in addition to their open and clickthrough charges and unsubscribes. You may click on on every e-mail to get extra element on the way it carried out.

Subsequent, click on into the person emails to see the press charges for the incentives you supplied in every e-mail. This may inform you whether or not any incentive carried out higher than the others, which can be useful sooner or later.

In our case, all the emails’ open charges have been very low—all lower than 5%. For us, this was validation for enterprise the entire challenge.

Sure, we might preserve these 91,000 individuals on our e-mail checklist for vainness’s sake as a result of it makes us really feel good to have a giant checklist. However we’re paying some huge cash for that vainness. And it’s dragging down our engagement. It makes it more durable for us to foretell how individuals will react to our emails. And it’s ruining our sending authority with Gmail, Apple Mail, Yahoo! Mail, and different e-mail providers.

Deleting vs. Unsubscribing

A facet be aware: What’s the distinction between deleting and unsubscribing somebody out of your checklist?

The distinction between deleting and unsubscribing is that if you unsubscribe somebody, they keep searchable in your checklist of subscribers so you may return and entry their information. Once you delete someone, although, you are eradicating them totally, so you will not have the ability to look them up and see their historical past with you.

And why are we selecting to delete these subscribers slightly than unsubscribe them? 

Maybe the largest motive is that ConvertKit doesn’t mean you can bulk-unsubscribe individuals; it’s important to do it manually. In case your checklist is giant, that will be an onerous process. Deleting subscribers, nonetheless, could be automated.

Subscribe to our companion email series for extra element on deleting vs. unsubscribing, together with if you need to unsubscribe somebody as an alternative of deleting them.

Deleting Your Chilly Subscribers—Nearly!

When you’ve reviewed all the particular person emails on the sequence overview report, let’s transfer on to the deletion course of!

A Little Validation Doesn’t Harm

If you wish to ensure you don’t delete someone who’s requested to remain in your checklist, Mindy goes over how to try this in her video.

This step helps you establish in case you made a mistake wherever in organising the sequence. For example, you would possibly discover some subscribers who acquired tagged to remain on the checklist, but additionally acquired the E mail Upkeep: Chilly Checklist Pruning Full tag. If that’s the case, you can also make certain individuals have the right tags earlier than you progress to the deletion step.

When you’ve accomplished that (or chosen to skip it), you may transfer on to 1 extra optionally available step—exporting a backup checklist of subscribers to delete—earlier than you really eliminate them.

Backing Up Your Checklist of Deleted Subscribers

This closing step is optionally available, if you wish to preserve a document of who’s been deleted, simply in case. ConvertKit gives the power to export a CSV file with the names and addresses of these deleted subscribers.

Take into accout you’re taking over some legal responsibility by having a spreadsheet with this info saved in your laptop. We advocate solely storing the file for a brief interval, perhaps a number of months, then deleting it. You additionally need to be diligent in the way you safe the info, so somebody can’t entry the checklist in case you lose your laptop computer or get hacked.

Exclude Subscribers from Your Backup

You also needs to take into account excluding subscribers in areas with restrictive e-mail advertising guidelines, such because the European Union, out of your export checklist. Fortunately, ConvertKit makes it simple to do that by making a phase and excluding it from the export.

  1. Create a brand new phase and identify it.
  2. Below Choose your subscribers, add the checklist of individuals subscribed to the E mail Upkeep: Chilly Checklist Pruning Full tag.
  3. Add one other filter Matching not one of the following.
  4. Choose Inside a rustic or area and kind European Union.
  5. Click on Save.

Now you may export your backup checklist!

As soon as the checklist hundreds, verify the Subscriber field within the prime left to pick everybody, go to Bulk Actions, and choose Export.

ConvertKit will e-mail you a CSV. For those who’re exporting a big checklist, it is going to take some time. Don’t transfer on to the subsequent step till you obtain that CSV. 

Deleting Your Chilly Subscribers—Lastly!

Right here we’re—the ultimate step! As soon as the CSV arrives, it’s time to delete these subscribers. 

It’s possible you’ll really feel some trepidation, however that’s okay. that you just’re doing the proper factor for the well being of your e-mail checklist.

  1. Open your checklist of subscribers tagged for elimination.
  2. Verify the Subscriber field within the prime left to pick everybody.
  3. Click on the hyperlink under the Subscriber checkbox to pick your complete phase.
  4. Go to Bulk Actions, and choose Delete.
  5. Fill out the shape to verify you need to delete these subscribers.

This course of goes to take some time. This can be a “begin on the finish of the day and stroll away” type of course of. 

As soon as it’s accomplished, attain out to ConvertKit to allow them to know you’ve got deleted a considerable variety of your subscribers. This may assist them make it possible for your invoice is correctly recalculated.

Congratulations! You will have made a wholesome selection on your e-mail checklist, weighing efficiency over vainness. It’s not a simple option to make, nevertheless it’s the proper one. And keep in mind, we’ve got a companion e-mail collection that may offer you additional help by this course of! Entry it at


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